Legal & Trust

AI Usage Policy

Freelance OS uses AI to help you draft and analyze work — not to act on your behalf. This policy explains how to use AI features responsibly.

Last updated: July 5, 2026

AI outputs are drafts and suggestions

AI features generate starting points — proposal drafts, opportunity insights, profile suggestions, coaching tips, and similar content. Outputs are not final deliverables and may require editing.

Freelance OS provides drafts, insights, and recommendations. You are responsible for reviewing and submitting work manually. Freelance OS does not automatically submit proposals, send messages, or act on your behalf.

You must review before use

Always review AI content for accuracy, tone, client fit, and compliance with marketplace rules before submitting proposals, sending messages, or sharing deliverables. You are fully responsible for what you publish or submit.

No automatic proposal submission

Freelance OS does not automatically submit proposals to Upwork or any other marketplace. Submission remains a manual action you initiate after reviewing the draft.

No automatic client messaging

Freelance OS does not send client messages on your behalf. Any communication with clients happens outside the platform or through actions you take manually on third-party services.

AI may make mistakes

AI models can hallucinate facts, misread job requirements, or produce generic content. Verify claims, links, pricing, timelines, and technical details before relying on any output.

No guarantee of outcomes

We do not guarantee job wins, interview invites, client responses, revenue, or ranking improvements. AI is a productivity aid — business results depend on many factors outside our control.

Responsible use

Use AI features to:

  • Speed up drafting and research
  • Explore angles for proposals and profiles
  • Analyze opportunities before investing time
  • Organize your freelance workflow

Do not use AI to deceive clients, violate platform rules, or generate harmful or discriminatory content.

Prohibited AI uses

Prohibited uses include:

  • Automated bulk submission or messaging on marketplaces
  • Generating spam, phishing, or fraudulent content
  • Impersonating individuals or misrepresenting qualifications
  • Processing sensitive personal data without a legitimate need
  • Attempting to extract model prompts or bypass safety controls

See also our Acceptable Use Policy.

Data sent to AI providers

AI inputs may be processed by configured AI providers to generate outputs. Do not submit sensitive personal data unless necessary.

Relevant inputs may be transmitted to configured AI providers listed on our Subprocessors page. Provider retention and processing practices vary — review their policies for details.

Your control

You choose what to paste, save, and submit. You can edit or discard any AI output. Account and workflow data handling is described in our Privacy Policy.

Contact

Questions about AI usage: support@getfreelanceos.com.

Questions? Visit our contact page or explore the Trust Center.